Contact us

Buying a piece of jewelry is an important moment. The Gemmyo Maison has a duty: to help you to find the jewel of your dreams. We are here to answer all your questions.

We are available Monday to Friday, 9 am to 7 pm.


Call us

Our team is available by phone.

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From France +33 1 42 46 90 89

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From Belgium +32 2 320 29 34



Send us an e-mail

For all inquiries, please contact us at hello@gemmyo.com.



Any questions? Have a look at our Q&A.
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Payment facilities

At Gemmyo, you have the possibility to pay for your order in 3 instalments without any credit card fees. This payment option is available for all purchases, with no limit on the amount.

Our credit card payment system is provided by Crédit Mutuel, and secured by SSL standards, the safest and most widespread encryption protocol currently used in France. Your bank details are directly encrypted and routed to the Crédit Mutuel/CIC bank without passing through our site. So, don't worry, Gemmyo does not store any banking information about you.

The first monthly payment will be debited as soon as your payment has been validated. The other monthly payments will be automatically debited from your bank account the following two months. For example, for an order placed on June 1st, the first third will be debited on June 1st, the second third on July 1st and the third and last third on August 1st.

When you choose the payment in 3 times without expenses, you are automatically redirected towards the portal of payment Crédit Mutuel. As soon as your payment is validated, your order is registered. You will then receive an email confirming your order and payment... and all you have to do is wait for your Gemmyo jewel!

Christmas before time

Christmas before time

Grey spinel is back for the holidays; explore our festive models.

Very limited quantity, don’t wait.