Contact us

Buying a piece of jewelry is an important moment. The Gemmyo Maison has a duty: to help you to find the jewel of your dreams. We are here to answer all your questions.

We are available Monday to Friday, 9am to 7pm, and on Saturday from 10am to 7pm.

Chat

Our advisors are always happy to answer any questions you may have.

Call us

Our team is available by phone.

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From France +33 1 42 46 90 89

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From Belgium +32 2 320 29 34

Contact us on WhatsApp

Contact us on WhatsApp

Ask a question to one of our advisors on WhatsApp +33 7 55 53 68 17.

Join us on WhatsApp at +33 7 55 53 68 17.

Send us an e-mail

For all inquiries, please contact us at hello@gemmyo.com.

Book an appointment

Schedule an appointment with one of our advisors in-store.

Vidéo appointment

Book a virtual appointment with one of our advisors.
Any questions? Have a look at our Q&A.
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Select appointment type

(45 minutes)

Book a privileged moment to discover, try on and order our jewelry and timepieces.

(20 minutes)

Are you in a hurry, have you already decided on a particular model, or would you simply like some help to place your order quickly?
Our 20-minute Express Counter Appointment is for you.
If you're still hesitating, we recommend that you select the Discover the creations service to benefit from 45 minutes with our advisors.

Only available in our Paris Seine boutique.

(45 minutes)

Can't make it to one of our shops? Discover our creations remotely.

(15 minutes)

Resizing, repair, return, change cord or professional cleaning: entrust your jewel or watch to us.

If you prefer, you can always make an appointment by phone on +33 1 42 46 90 89 or by WhatsApp on +33 7 55 53 68 17.

Boutique

Would you like to discover our collections remotely?
Book a with our consultants instead.

Our shop will be exceptionally closed from 25th to 31st December 2025.

Our shop will be exceptionally opened on 1st November 2025 from 11:00 AM to 1:00 PM and from 2:00 PM to 7:00 PM. on 24th December 2025 from 11:00 AM to 1:00 PM and from 2:00 PM to 6:00 PM.

Our shop will be exceptionally opened on 1st November 2025 from 11:00 AM to 2:00 PM and from 3:00 PM to 7:00 PM. on 11th November 2025 from 11:00 AM to 2:00 PM and from 3:00 PM to 7:00 PM.

Our shop will be exceptionally opened on 16th October 2025 from 10:30 AM to 1:30 PM and from 2:30 PM to 5:00 PM.

Date

For available dates, please select a boutique.

Time

Europe/Paris (UTC+02:00)

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For available times, please select a date.

All appointment slots for the selected date are currently full. Leave your email below to be notified as soon as a slot becomes available. One of our consultants will personally reach out to you.
In the meantime, video appointments are available sooner.

Any questions? Feel free to contact us
Unfortunately all slots are currently booked.
We invite you to select another date.

Any questions? Feel free to contact us
Unfortunately our boutique is exceptionally closed.
We invite you to select another date.

Any questions? Feel free to contact us

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Date

Hour

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During your visit, you will be greeted by a dedicated advisor. If you are unable to attend on the day and at the time you have chosen, please let us know as soon as possible so that we can free up the time slot you have selected.

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